Compensation in case of cancellation or flight delay

Why choose aviokarte.me? Because we solve all the problems you may encounter before, during or after the flight.

Is your flight late or canceled? Is your luggage damaged or do you have additional costs that you did not count on? Are you waiting too long for the ticket compensation or are you not satisfied with it? Contact us here and we will help you.

Passenger rights in air traffic

Air passenger rights include special laws that protect passengers and advocate for compensation when passengers face certain problems before, during or after a flight. Laws that protect passengers are comprehensive and provide the right to compensation in various situations.

Thanks to our non-stop available Local Support in your language, you will receive all the necessary information in a timely manner and be informed about your rights in situations of flight delay, flight cancellation, overbooking, damaged luggage, missed plane during transfer, etc.

Flight cancellation

There are various reasons why an airline may cancel a flight: bad weather conditions or safety risks. No matter what it is, you may be entitled to a cancellation fee. Call us and check it out.

Missing flight

Transfer flights are purchased as a single booking, however they involve changing planes at other airports. If something interferes with one of your flights, it can cause the plane to miss. It sounds like a dead end, but don’t worry: the airline is obliged to organize a new flight for you. In addition, if you are flying to Europe or abroad, you may be entitled to compensation. Check out how to claim compensation.

Overbooked flight

The problem of flight overbooking happens much more often in the aviation industry than you think. Airlines can sell more seats than they have available, assuming not all passengers will show up on the flight. If all passengers show up, some may be denied boarding.

Thanks to the laws that protect passengers, the airline is obliged to pay compensation to the passenger, if something like that happens. Call us and check when the airline is obliged to make a refund.

Boarding denied

Refusal to board a flight can occur for several reasons. If you are denied boarding through no fault of your own, the airline is required to pay you compensation for the inconvenience you have experienced. However, if you are denied boarding due to your fault, such as being late for the gate, not having the relevant documents or acting in an insulting manner, you will not receive compensation for missing the flight. Call us and check the situations in which you are entitled to compensation.

Damaged luggage

You submit a claim for compensation in case of damaged luggage directly to the airline. If your flight is delayed or delayed, we will help you and check if you are eligible for compensation.

Here are some tips, if you find yourself in a similar situation:

Keep a boarding pass or any document containing a reference number (a six-digit code that may contain letters and numbers) and a luggage receipt;
Report damage as soon as possible (up to 7 days from the day of receipt of luggage);
Fill in the claim form;
Claim for damaged items in your luggage;

Call us and see how you can get a refund the fastest.

Staff strike

In cases where airline staff or crew go on strike, long flight interruptions often occur. This creates additional inconvenience to the passengers on the plane, because there is confusion when canceling flights. If you have been delayed due to an airline strike in the last three years, you may be entitled to compensation.

Call us and check it out.