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Local support 24/7

Local support in your language for all unforeseen situations during the trip

In addition to offering you the lowest guaranteed airline ticket prices, we have provided support to passengers who have purchased or are planning to purchase airline tickets on our website at
available 24 hours a day, seven days a week.

Now you can get all the necessary information about flight cancellations and changes, prices, reservations, refunds and everything else that ensures a trip without stress and anxiety.

In addition to general information before departure, we will be with you during the entire trip. You can call us if an unforeseen situation occurs, so you need it
information while abroad; either you have to come back earlier or you want to stay a little longer.

We hope that everything will go well – but if it doesn’t, at least you know who you can always count on.

Delaying or canceling flights is extremely stressful and tiring.

You are late for the connecting flight; you will not use the accommodation you have already paid for; you must cancel the transfer you booked and find another solution; not to mention waiting at the airport …

And with all that, you might get a refund, with a wait of a few months.

Or: you’ve packed up, checked your ticket and passport at least five times, arrived at the airport on time, but they don’t let you check in – you’re just not on the flight. How come?

Although it may seem strange, overbooking on flights is a regular occurrence. Airlines are counting on a certain number of passengers simply not to show up (nor will they cancel a reservation); and it often happens that passengers who make a connection from other flights simply do not arrive on the flight.

And what now? You return home (or, if you are abroad, looking for new accommodation quickly), waiting for them to let you know when the next flight is. There is a possibility that you will eventually receive compensation, but what if we tell you that you may have been able to board the original flight?

To mention one less stressful (but no less serious) situation. Enjoy a beach in Spain or a resort in Egypt; You liked Barcelona more than you thought, and you didn’t get to visit it properly; friends surprised you with a ticket for the match Roma – Lazio which is played in a few days.

Either way, you want to extend your stay for a few more days. However, the representatives of the airline say that it is impossible to change the ticket for the already booked flight. And if possible, the price is so high that you are thinking of simply buying a new ticket.

You’ve got unexpected news (good or bad), so you want to get back from the road sooner? Same situation: the ticket is impossible to change or the price of changing the air ticket is extremely high.

Not to mention situations where luggage is damaged or lost.

Everyone who regularly uses air traffic is well aware of such situations. They are simply sometimes impossible to avoid.

However, what you can influence is what comes next – our job is to make the process of collecting damages, changes and refunds of airline tickets as fast and easy as possible for you.

Local support in your language for all unforeseen situations during the trip

Delaying or canceling flights is extremely stressful and tiring.

You are late for the connecting flight; you will not use the accommodation you have already paid for; you must cancel the transfer you booked and find another solution; not to mention waiting at the airport …

Read more

And with all that, you may get a refund, with a wait of a few months.

Or: you’ve packed up, checked your ticket and passport at least five times, arrived at the airport on time, but they don’t let you check in – you’re just not on the flight. How come?

Although it may seem strange, overbooking on flights is a regular occurrence. Airlines are counting on a certain number of passengers simply not to show up (nor will they cancel a reservation); and it often happens that passengers who make a connection from other flights simply do not arrive on the flight.

Do you need help?

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Call Srdja, our airline specialist.

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Potrebna Vam je pomoc?

Pozovite Srđu, našeg specijalistu za avio letove.

Tel: +382 69 155 755

Kontaktirajte nas

And what now? You return home (or, if you are abroad, looking for new accommodation quickly), waiting for them to let you know when the next flight is. There is a possibility that you will eventually receive compensation, but what if we tell you that you may have been able to board the original flight?

Read more

To mention one less stressful (but no less serious) situation. Enjoy a beach in Spain or a resort in Egypt; You liked Barcelona more than you thought, and you didn’t get to visit it properly; friends surprised you with a ticket for the match Roma – Lazio which is played in a few days.

Either way, you want to extend your stay for a few more days. However, the representatives of the airline say that it is impossible to change the ticket for the already booked flight. And if possible, the price is so high that you are thinking of simply buying a new ticket.

You’ve got unexpected news (good or bad), so you want to get back from the road sooner? Same situation: the ticket is impossible to change or the price of changing the air ticket is extremely high.

Not to mention situations where luggage is damaged or lost.

Everyone who regularly uses air traffic is well aware of such situations. They are simply sometimes impossible to avoid.

However, what you can influence is what comes next – our job is to make the process of collecting damages, changes and refunds of airline tickets as fast and easy as possible for you.

Local support for online purchase of airline tickets

The corona virus pandemic has brought many challenges, and one of the ones you have certainly encountered are the various scenarios related to buying an airline ticket online on foreign sites.

The idea of the online platform aviokarte.me is to get the entire service in one place. We want the purchase of airline tickets through our site to be maximally simplified, without hidden costs, with support at all times.

Our online system allows you to check the price and buy an airline ticket from all available airlines within a few seconds – the complete offer is available to you in one place.

Support in your language

Our support team consists of real people, professionals with many years of experience in air traffic. Most importantly, they speak your language. There is no need to wait for vending machines to redirect you, to expose you to stress and additional costs in communication with call centers from other parts of the world. You can also visit us in our offices:

Podgorica

Studentska Street, Lamela VII, pp43 / a

Tel: +382 69 155 755

Budva

Hotel BIP, Veljka Vlahovica 2

Tel: +382 069 222 072

Herceg Novi

Bus station Herceg Novi, Jovana Bijelića 1

Tel: +382 031 321 225

Kotor

Blue Kotor Bay, Donji Stoliv bb

tel: +

(location available from May 1 to October 31)

You can find out everything you are interested in at any time, in a way that is understandable to you, without any doubts or data lost in the translation.

Easy communication

We have made communication with our support as simple and accessible as possible through all relevant platforms. You can call us

by phone Viber WhatsApp Telegram or contact us by e-mail.

You can also contact us via the social networks Facebook and Instagram.

Changes and cancellations of reservations and flights

To all who buy a ticket through our site, our support is available for flight changes, cancellation of the same – we take over the complete communication with the airline on your behalf.

We make flight changes, initiate refunds, and with us, changing the ticket is cheaper and easier than through other sites.

Compensation in case of flight cancellation or delay

In the event that your flight is canceled or delayed for more than 3 hours, we will assist you in charging for damages.

Other services

We are here to offer you information or assistance for any non-standard services you may need:

Escort for minors on flights

Private flights

Flights for passengers with special medical needs

Transportation of pets and other animals by plane

Transportation of musical instruments by plane

Transportation of ammunition and sporting weapons by plane

Transportation of sports equipment by plane

Accommodation services, car rental and transfers

If you want to travel without any worries, our agents will take care of the accommodation, book a car or transfer from and to the airport (or for tithes if desired).

For a complete service that ensures a peaceful journey, there is travel insurance with COVID-19 coverage

Airline.me support - always with you

To avoid unpleasant situations, remove any ambiguities or doubts, book or buy a plane ticket, contact us at +382 69 155 755 (Viber, WhatsApp or Telegram), or via e-mail info@aviokarte.me

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  • Special offers
    • Maritime tariffs
    • Work and travel rates
    • Group airline tickets
  • Insurance
  • Transfers
  • Online Check In
  • Attractions
  • EnglishEnglish
    • CrnogorskiCrnogorski
    • РусскийРусский
Menu
  • Special offers
    • Maritime tariffs
    • Work and travel rates
    • Group airline tickets
  • Insurance
  • Transfers
  • Online Check In
  • Attractions
  • EnglishEnglish
    • CrnogorskiCrnogorski
    • РусскийРусский

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  • MONTENEGRO TOURIST SERVICE doo
  • MB: 50421691
  • PIB: 02685825
  • Studentska bb, Lamela VII, pp 43 / a 81000, Podgorica
  • Tel: +382 20 511 200, +382 69 155 755
  • E-mail: info@booking.me
  • Working hours 00:00 - 24:00
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